Support
pingStation 3

Support: pingStation 3

pingStation 3 is a ground based dual band receiver that provides situational awareness to aircraft in the airspace broadcasting ADS-B. Below you’ll find everything you’ll need to install, maintain, and learn about your pingStation 3.

Please fill out a support ticket for advanced problems and questions.

Knowledge Base

Frequently Asked Questions

- How to locate the IP address?
  
  If you have a pingStation 3 and are unable to locate the IP address, and have run an advanced IP scanner
  with it is plugged into your laptop, try the following:
  
  Plug the pingStation 3 into a network switch and then rerun the advanced IP scanner.
- How can I set the PingStation3 to work with Multicast?
  
  The pingStation 3 does not natively stream ADS-B data via multicast. It sends data to a single IP address and port (unicast).
  
  To share that data with multiple devices using multicast:
  1. Configure the pingStation 3 to send data to a PC or server on your network.
  2. Use that PC/server to rebroadcast the data as multicast or multiple unicast streams
  to other devices.
- What security is built into the pingStation 3?
  
  The pingStation 3 does not have any type of security built into it.
- How can I reset the pingStation to defaults?
  
  There is not a reset to defaults but if you set up a static IP Address on the pingStation 3 please reference the Recovery Methods found in the “User and Installation Guide” page 22-24.
- What is the Export Control Classification Number (ECCN)?
  
  What is the Export Control Classification Number (ECCN) for the pingStation 3 is EAR99
- What is the Harmonized Tariff Schedule (HTS) / Harmonized System (HS) code?
  
  8526.91.0020 – Reception only apparatus.
- Spec for replacement hose clamps?
  
  Hose Clamps are 1-5/16″ – 2-1/4″, stainless steel.
- Network cable length?
  
  The network cable for the pingStation 3 is 5 meters.