Support: SkyEcho

Here you’ll find everything you’ll need to install, maintain, and learn about your SkyEcho. In addition to that you can fill out a support ticket for advanced problems and get into the details of Certification 
and Documentation.

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Software Updates

Software Updates for SkyEcho

02.23.2023

SkyEcho Software Update Wi-Fi Firmware v2.41 Update

12.24.2018

SkyEcho 2 Transceiver Software Update Version 2.6.13

FAQ's

Knowledge Base

    • My SkyEcho doesn’t see any of the aircraft at my airfield that I know to have a transponder – it must be faulty.

      – To manage expectations, the Sky Echo is working as designed. As a standalone ADS-B
      transceiver it does not see non ADS-B transponders (Modes A/C/S).

      Transponders normally need interrogation (from TCAS/TAS or ground radar) or multilateration (MLAT) networks to show position. ADS-B transponders instead broadcast their GPS position, while devices like SkyEcho act as ADS-B transceivers that send and receive only ADS-B traffic. SkyEcho cannot detect Mode S-only aircraft unless TIS-B is broadcast, though its 978 MHz UAT receiver can display TIS-B/FIS-B data where available. It can also receive FLARM, but decryption requires a paid EFB license.

    • My ADS-B Out is not working – FR24 cannot see me OR an online app such as PlaneFinder only sees my transponder so my SE2 can’t be transmitting.

      FR24 and PlaneFinder often label SE2 tracks as Mode S even when receiving ADS-B, which can wrongly suggest ADS-B Out is not working. In reality, failures are extremely rare—issues are usually due to poor placement in the cockpit, especially in metal aircraft like PA28s, where the best spot is near the passenger door. To confirm ADS-B is transmitting, PlaneFinder generally shows source data more clearly, or a colleague on the ground with SkyEcho/SkyDemon can verify reception. As long as GPS is present, ADS-B Out almost always works reliably.

    • My SkyEcho is not detecting any traffic.

      This is not a common problem, though it can occur. It is most likely caused by incorrect setup of the EFB (most commonly Sky Demon). Sky Demon’s preferences for Third Party Devices must be set for SkyEcho and the relative altitude bracket for traffic display needs to be at least 2,000’,though 5,000’ is more useful. In order to ground test for traffic reception, connect to the SkyEcho and start Sky Demon. Before selecting ‘Fly’ the Sky Demon traffic bracket should be set to 35,000’ to ensure it will display any passing airline traffic (by law, all airliners must transmit ADS-B). If this test shows no traffic at different times of day then the SkyEcho needs to be changed.

    • How do I select between multiple aircraft that I fly – Is it really necessary to reconfigure the SkyEcho when I change aircraft?

      – It is a legal requirement that an Electronic Conspicuity transmitter correctly identifies the
      aircraft you are flying. In a club environment if this was not done there could be multiple instances
      of the same callsign flying, which is not only confusing, but potentially dangerous as the SkyEcho
      will filter out the same callsign/Hex code that is being used and there is a risk of collision
      with another, incorrectly identified, aircraft owing to lack of any warning.

      Whilst it is a relatively simple task to change the SkyEcho setup for aircraft ID, this would require the
      user to have a note of all the possible callsign/Hex Code combinations of the aircraft in which you
      might use te SkyEcho. If the user has Sky Demon, you have created a useful Aircraft Library
      function in which the user can pre-load the details of all the aircraft that you might fly (their club
      fleet for example). It is important that the user enters both aircraft callsign AND Hex Code of each
      aircraft into the Sky Demon library – Hex code appears some way down the list of parameters to set
      and this is often overlooked. If ‘Filter ADS-B’ has been selected in the SkyEcho setup page
      and have not loaded Hex Codes in Sky Demon’s library, then ‘Ghosting’ can occur.
      Sky demon undertakes a useful cross check of the aircraft selected to fly in Sky Demon with the
      aircraft data loaded in the SkyEcho. It will offer a warning if you do not match and a quick way to
      select the correct aircraft for the sortie.

    • The GPS will not turn from red to green OR It was green and lost GPS fix in flight

      Some SE2 units shipped from the US to the UK occasionally during shipping GPS ephemeris data can become corrupt, requiring a reset, causing them to stay in “Search The Sky” mode with a red GPS LED. The fix is to reset the unit (hold the power button ~20s until LEDs flash white, then restart), then place it outdoors—not indoors or by a window—for up to two hours to rebuild ephemeris data until the GPS LED turns green. Once updated, future fixes should take 1–2 minutes. If a unit later loses GPS fix in flight, try cycling the power or performing a reset; if the LED stays red, the unit must be exchanged. If the GPS doesn’t acquire then please submit a support ticket.

    • My SE2 keeps losing wifi connection in flight causing loss of navigation and traffic.

      Some SkyDemon users experience Wi-Fi dropouts between their tablet and SkyEcho, which can interrupt navigation near controlled airspace. This may be caused by local RF interference (e.g., microwave masts) or by the way cellular-capable devices prioritize internet connections over the SkyEcho link. On iOS (and sometimes Android), the device can switch network interfaces mid-flight, breaking the UDP connection. The main fix is to enable Airplane Mode, then re-enable Wi-Fi (and Bluetooth if needed), which prevents the OS from preferring cellular networks. If problems persist, it may be due to RF interference—try relocating the SkyEcho in the cockpit or note whether dropouts happen in the same geographic areas. Another option is to manually set Wi-Fi channels (1, 3, 5, 7, 9, 11) instead of auto. Exchanges rarely solve the issue since it’s usually environmental, not the unit.

    • My ADS-B/Batt/GPS LED is not working

      To test for LED issues have user go to wifi page where there is an LED test button. Select it and all
      3 LEDs should cycle Blue, Green, Red. Have them note a particular LED and colour that does not
      come up.